REMOTE SYSTEM ADMINISTRATION
 

The NESTECH Remote System Administration Service has been designed for customers seeking to reduce the cost of ownership of their networks by having highly skilled certified engineers remotely administer and maintain their Windows NT, NetWare and Unix networks.

Research done by Infonetics shows that 75% of the total cost-of-ownership of a network is in the support and administration of the network.

Features and benefits of the System Administration service:

  • Account Management:
    Provide user account administration for NT and/or NetWare and/or Unix environments. This includes users, group and printer administration, as well as managing security rights for the directory and the files systems.
  • Server Management:
    Maintain NetWare and NT and Unix servers by proactively managing patches and system drivers, monitoring system performance and tuning servers when necessary.
  • Server Backup Management:
    Implement a complete server backup procedure that would insure that all backups are running successfully and any problems are addressed. On a periodic basis complete restorations will be done to verify the integrity of the backups.
  • Directory Service Management:
    Monitor all of the network operating system's directories to insure that the proper partitioning, replication, and time synchronization schemes are utilized. Any problems experienced with the synchronization of the directory will be escalated and resolved by certified engineers.
  • Name Service Management:
    Provide the daily maintenance (adds/moves/changes) and management for the selected name services, such as DNS, WINS, or DHCP.
  • Virus Protection Management:
    Provide the on-going maintenance and upgrading of your network based virus protection service including, signature updates.
  • Network Operating System Security Management:
    Provide on-going management of user authentication process, as well as file system Access Control Lists (ACL). We will provide periodic audits of the Network Operating System security to help identify and eliminate any potential security holes.

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